Front staff very good at explaining hotel ammenities and special fireworks viewable from our room. Also made extra effort to help us make taxi reservations for a very early checkout.Breakfast was delicious with so many options. Hot water for tea was ready when we first entered the room which made us feel well cared for.
Michiko
abril de 2025
Beautiful view of Lake Suwa, delicious breakfast, clean and well-maintained onsen, polite and professional staff.
Eugene
junho de 2024
Great breakfast. The location is incredible. They had a bike rental service, which allowed me to explore more of the area. The staff was very helpful and took the time to explain what I needed to know.
Calvin
maio de 2023
Staff very accommodating.
Nanette
novembro de 2023
Good dinner; nice onsen/rotemburo baths. Good buffet breakfast, lots of choice. Room facilities all good Inc WiFi, plenty usb sockets, fridge. Friendly service.
John
agosto de 2024
The onsen/bath facilities were great.
Juan
março de 2023
Everything was clean and the staff helped a lot. The pool and jacuzzi were good, and the Onsen was very nice.
Maura
julho de 2023
The staff were polite and approachable. The hotel gave a small token for our kid.
Sai
abril de 2024
nice bath facility and great views
Steven
junho de 2022
Osen, food, room arrangement and cleanliness, service n everything
Yin
agosto de 2024
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