Front staff very good at explaining hotel ammenities and special fireworks viewable from our room. Also made extra effort to help us make taxi reservations for a very early checkout.Breakfast was delicious with so many options. Hot water for tea was ready when we first entered the room which made us feel well cared for.
Michiko
2025년 4월
Beautiful view of Lake Suwa, delicious breakfast, clean and well-maintained onsen, polite and professional staff.
Eugene
2024년 6월
Great breakfast. The location is incredible. They had a bike rental service, which allowed me to explore more of the area. The staff was very helpful and took the time to explain what I needed to know.
Calvin
2023년 5월
Staff very accommodating.
Nanette
2023년 11월
Good dinner; nice onsen/rotemburo baths. Good buffet breakfast, lots of choice. Room facilities all good Inc WiFi, plenty usb sockets, fridge. Friendly service.
John
2024년 8월
The onsen/bath facilities were great.
Juan
2023년 3월
Everything was clean and the staff helped a lot. The pool and jacuzzi were good, and the Onsen was very nice.
Maura
2023년 7월
The staff were polite and approachable. The hotel gave a small token for our kid.
Sai
2024년 4월
nice bath facility and great views
Steven
2022년 6월
Osen, food, room arrangement and cleanliness, service n everything
Yin
2024년 8월